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Become a Master at Conflict Management at Home or Work

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Become a Master at Conflict Management at Home or Work

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(0 Reviews)

0 students enrolled

Requirements

Become a Master at Conflict Management at Home or Work course typically include individuals interested in enhancing their conflict resolution skills in personal and professional settings. Participants are generally expected to have a willingness to learn and apply effective communication strategies, regardless of their background or experience level

Description

Become a Master at Conflict Management at Home or Work

Overview

Say hello to India's best selling programme with a 4.6 star rating.

Duration	4 hour 21 Mins
Total Fee	₹3,699
Mode of learning	Online
Difficulty level	Beginner
Official Website	Go to Our Course
Credential	Certificate

Become a Master at Conflict Management at Home or Work

Highlights

Discover More

✔ 4.5 hours on-demand video
✔ 33 downloadable resources

✔ Full lifetime access
✔ Certificate of completion
✔ Access on mobile and TV

Become a Master at Conflict Management at Home or Work
Course Details

Skills you will learn

This course will give you skills in conflict management to successfully turn disagreements and conflict into productive communication so that you can not only solve your shared problems but also grow in emotional intelligence and experience enjoyable connections with others.

More about this course

✔ Conflict management skills to solve problems and maintain healthy relationships
✔ How to prevent disagreements from becoming unhealthy conflict
✔ A concrete framework and steps for entering into difficult conversations and resolving conflict
✔ The mindset, confidence and skills to facilitate conflict resolution.

Become a Master at Conflict Management at Home or Work
Curriculum

Understanding Conflict

✓ Introduction to Conflict Management
✓ Tips to Get the Most from the Course
✓ All Course Handouts
✓ Disagreements vs. Unhealthy Conflict
✓ Exercise: Identifying Three Conflicts
✓ Mike Blows His Future - An Example of Poor Conflict Resolution
✓ Phases of Escalation
✓ Building Trust - An Essential Part of Conflict Management
✓ Check Your Understanding 1 (3 questions)

Styles of Communication

✓ Four Styles of Communication and Conflict Management: Part I
✓ Four Styles of Communication and Conflict Management: Part II
✓ What Would You Do?
✓ Exercise: What Would You Do?
✓ The Dashed Hope - A Story of Dialogue and Emotional Intelligence at Work
✓ Exercise: Identifying Your Communication Style
✓ Five Patterns of Communication and Conflict Resolution
✓ Check Your Understanding 2 (4 questions)

From Conflict to Collaboration

✓ Dialogue - The Pathway to Collaboration and Conflict Management
✓ Adam - The New Supervisor
✓ The Conflict Resolution Model
✓ Adam Chooses Collaboration
✓ The Failed Strategy: An Example of Poor Conflict Resolution in a Leadership Team
✓ Case Study: The Failed Strategy
✓ Exercise: Assessing My Readiness for Dialogue
✓ Check Your Understanding 3 (4 questions)

Me First - Getting Ready for Dialogue

✓ Collusion - The Opposite of Conflict Management
✓ Adopting a Mindset to Resolve Conflict: Taking Responsibility
✓ Dyslexic
✓ Adopting a Mindset to Resolve Conflict: Dealing with Feelings
✓ Adopting a Mindset to Resolve Conflict: Committing to Outcomes
✓ Should I Initiate Dialogue?
✓ Risk-Benefit Analysis
✓ Case Study: A Young Intern
✓ Check Your Understanding 4 (4 questions)

Phases of Conflict Resolution: Preparation and Invitation

✓ Overview of the Steps of Dialogue and Conflict Resolution
✓ The Steps of Dialogue Handout
✓ Phase I: Preparation
✓ Exercise: Work Through Your Thoughts and Feelings
✓ Exercise: Evaluating Your Commitment to Collaboration
✓ Phase II: Invitation
✓ Invitation Skill: Leveling
✓ Invitation Skills: Clarifying Intent; Clarifying Concerns; Collaboration
✓ Check Your Understanding 5 (4 questions)

Phases of Conflict Resolution: Exploration and Collaboration

✓ Phase III: Exploration
✓ The Skills of Exploration
✓ The Skills of Exploration Continued
✓ Case Study: Agreeing on Property
✓ The Role of Ground Rules
✓ A Deeper Look at Inquiry
✓ The Sleepover: An Example of Listening
✓ A Deeper Look at Advocacy
✓ The Immediacy Skill: Strengthening Your Advocacy
✓ Collaboration
✓ Collaboration Continued
✓ Collaboration: Arriving at Win/Win Agreements
✓ Putting it All Together
✓ Case Study: Putting it All Together - Homecoming
✓ Conclusion
✓ Check Your Understanding 6 (4 questions)
✓ Bonus Content

Become a Master at Conflict Management at Home or Work
Entry Requirements

Eligibility Criteria

Become a Master at Conflict Management at Home or Work course typically include individuals interested in enhancing their conflict resolution skills in personal and professional settings. Participants are generally expected to have a willingness to learn and apply effective communication strategies, regardless of their background or experience level.

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About Instructor

Udemy EDU

About Instructor

Udemy is a website that offers online courses in a variety of topics, including business, coding, development, photography, and more. Udemy courses are created by instructors who can add videos, slides, text, and other resources to enhance the learning experience.