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Conflict Management and Crucial Communications

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Conflict Management and Crucial Communications

Enhance your conflict resolution abilities and communication skills with our expert insights, designed to help you manage disputes and improve interpersonal interactions.

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(0 Reviews)

0 students enrolled

Requirements

Regularly practicing conflict resolution and communication techniques outside of formal training.

Description

Conflict Management and Crucial Communications

Overview

Say hello to India's best selling programme with a 4.2 star rating.

Duration	0.91 Hours
Total Fee	₹199
Mode of learning	Online
Difficulty level	Beginner
Official Website	Go to Our Course
Credential	Certificate

Conflict Management and Crucial Communications

Highlights

Discover More

✔ 4 Hour on-demand video
✔ Access on mobile and TV

✔ Masterclass Trainers
✔ Certificate of completion

Conflict Management and Crucial Communications
Course Details

Skills you will learn

The Conflict Management and Crucial Communications course teaches participants effective strategies for navigating workplace conflicts and fostering constructive dialogue. Through interactive sessions, you’ll learn to identify conflict causes and employ techniques for de-escalation. The course emphasizes the role of communication in building strong relationships, preparing you to handle difficult conversations with confidence and enhance collaboration.

More about this course

✔ Preparing your problem statement
✔ Getting into the right state
✔ Presenting your problem statement
✔ Asking your critical question

Conflict Management and Crucial Communications
Curriculum

Section 1:Preparing for your conversation

✓ Welcome
✓ Preparing Your Problem Statement
✓ Getting Into The Right State

Section 2:Delivering your conversation

✓ Presenting Your Problem Statement
✓ Asking Your Critical Question
✓ Listening to the Other Person
✓ Agreeing on Next Step
✓ Finishing The Conversation

Section 3:Bonus section:Examples

✓ Bonus Video: Breaking Up With Your Partner
✓ Bonus Video: Separation Discussion At Work
✓ Bonus Video: Discussion with Your Flatmate

Section 4:Time for some action

✓ EXERCISE: YOUR OWN CRUCIAL DISCUSSION
✓ Quiz: Final quizz

Section 5:Bonus videos

✓ How to detect a when a conversation turns crucial?
✓ Providing feedback successfully

Conflict Management and Crucial Communications
Entry Requirements

Eligibility Criteria

The Conflict Management and Crucial Communications course is suitable for professionals at all levels, particularly managers and team leaders, who want to enhance their conflict resolution and communication skills.